新的CEO需要思考的情商问题

Editor’s note: Christopher Parks is  CEO and founder of change:healthcare. He submitted this story to VentureBeat.)

本文作者Christopher Parks为change:healthcare公司的CEO和创始人。

There has been plenty written about what tools it takes to be a successful entrepreneur, but to date, few have addressed a key factor that’s essential for every start-up CEO – emotional IQ.

在市面上已经有很多很多的研究成功创业者都拥有哪些共同特质的东西。但到目前为止,很少有人讨论存在于每个初创企业CEO身上的关键因素——情商。

Starting a company is a marathon – and it takes not just business-savvy but unyielding perseverance to make it through the tough times. The emotional roller coaster can take a toll on anyone, and no book in the world can tell you exactly what to expect. The best business school training and real-world experience helps, but every potential CEO needs to first assess whether they have the required mental toughness.

开创一个公司就决定了你开始了一场马拉松。这不仅仅需要对于商业的悟性,同样需要在众多的艰难时刻有坚强的毅力。世界上的每个人都不可避免的要发生情感的波动,但是世界上却没有一本书可以精确的告诉你接下来将发生什么。每个潜在的CEO都需要最好的商学院的培训以及有益的真实世界经历的帮助,但他们的第一个拦路虎却是他是否拥有做CEO所需要的意志力。

This short quiz will reveal if you have the emotional skills required to make it through the ups and downs of launching a new company.

这是一个小测验来判断您是否具有情商技能,通过几个指标的起起落落,您就会看到你是否具有创建一个新公司的天分。

True or False: My heart is 110% behind my head.

真或假:我的心是110%的听从我大脑指挥的。

Thinking of an idea and starting a company is the easiest part of the journey. About two years into starting change:healthcare, we had already significantly grown the team, overcome several challenges, evolved (yeah… pivoted) the business model and refocused our efforts away from individuals to the businesses that employed multitudes of individuals.

想到一个好想法和建立一个公司仅仅是这个旅程的最简单部分。在开始change:healthcare的两年时间里,我们的团队已经明显的成长了,克服了很多的挑战,商业模式上实现了进化,而且把我们的个人的努力变成了雇佣多个人的商业实体的运作机制。

I was drained from the combination of customer progress and team growing pains. More than drained, I was devoid of any ability to conjure up the willingness to keep fighting this start-up war. I tossed and turned, then I remembered I wasn’t starting a company because it was cool. Nor was I doing so for the fame or ego boost. I started this journey because of a promise – to myself and my late mother – that couldn’t be broken.

我饱受了和客户打交道以及团队成长的痛苦的折磨,比这些折磨更痛苦的是,我没有任何能力来停止这场创业战争。我辗转反侧,我需要认清自己的使命。我开创这个公司不是因为这个是一个非常酷的事,也不是为了拥有好的名声或者自我提升。我开始创业是因为我的一个诺言——为了我自己和我已经故去的母亲——我不能停下来这个事业。

True or False: I can bend to changes and not break.

真或假:我能接受曲线实现目标,但不能接受中止尝试。

That first world changing, moneymaking idea? It’s wrong. Almost no one gets it “right” from the start. Reality rarely matches initial strategies.

这个想法一开始就能改变世界、挣到大钱,那么这个想法毫无疑问就是错误的。几乎没有一个想法从一开始就是“正确”的。最初的战略很少有能够完全跟现实匹配的。

Sometimes, to arrive at a solution to a problem, you don’t need to look for a different answer, but rather be flexible enough mentally to start asking different questions.

有时候,你为了得到一个难题的解决方案,你不需要去寻找各种不同的答案,而是更灵活的与想着去尝试着去找出各种不同的问题来。

Share the resulting realization with a new Board of Directors who have just invested a lot of money in your current solution can be daunting, but if you’re certain it’s the right decision to adjust focus, you need to stand your ground. That initial realization and willingness to remain flexible in your problem-solving ideas can keep you from disappearing from the face of an evolving competitive market.

把你做事的效果向一个新成立的并且都是投给你很多钱的董事会成员汇报时,你肯定会有些压力,甚至恐惧。但是你经过调整重点而且非常确定这个方向是对的话,那你就一定要坚持你自己的立场。明确最初的愿景辅以灵活的处理问题的方法能够让你避免从激烈的充满竞争并千变万化的市场中败下阵来。

True or False: I do not let my ego get in the way of asking for help.

真或假:不要因为自负而阻断了向别人求助的路径。

Many non-entrepreneurs delude themselves into believing that self-confidence should translate into an over-bearing ego. In reality, most entrepreneurs and leaders actually suffer mental anguish. They are so afraid of failure or unending compromise that they sabotage themselves into mediocrity or attempt to overcompensate in other areas.

许多伪创业者们在认识都在自我欺骗,他们往往认为创业者所谓的自信就是过度自负。事实上,绝大多数的创业者和高管们心理上都处于苦闷状态。他们害怕失败或者无休止的妥协,他们害怕自己会陷入平庸或在别的领域里一无是处。

The reality is that you’re not number one on other peoples’ priority lists. No matter how much you plan, everything will be twice as complicated. The people who act quickly, remain persistent and patient, and are not afraid to make a request, reach the long-term goals needed for success.

事实上,你很难会排在别人优先级列表中的第一位。不管你如何周密的设计你的计划,但每件事基本做起来都会比你的计划复杂两倍。人们需要快速行动,但同时也要坚持和保持耐心,同时也不要害怕面对各种要求,那样才能到长期的目标,从而获得成功。

When I hit roadblocks, I tried to instill my team with a sense of self-confidence by publicly acknowledging the limits of what you know, openly seeking the opportunity to learn what you don’t and asking for the rest. If we hadn’t done this, our business would have failed.

当我遇到阻碍的时候,我总是向我的团队灌输一种理念,让大家有一种自信通过公开承认自己所遇到的问题,并寻求开放性的学习机会,并诚恳的向大家请教解决方法。假如我们不能做到这些,那我们的业务很可能会失败。

Your Score

你的目标

If you answered false to any of the three questions above, I’d take a hard look at your ability to persevere as a start-up CEO. You can have all the financial backing, Ivy League education and shiny “I’m the Boss” coffee mugs in the world, but it may not amount to anything without the emotional IQ to support the ups and downs of entrepreneurship.

如果上面三个问题中有一个问题您的回答是“假”,那对您能否坚持下来做一个好的初创公司的CEO的能力,我将持保留意见。你或许有强大的经济上的支持,常春藤盟校的教育背景和闪亮的“我是老板”的荣誉,但是这些都丝毫无助于提升你支持创业的大起大落的情商。

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